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Appendices 49
Appendix C: Technical Support
Our Technical Support staff is ready to assist you with any installation or
operating issues you encounter with your Avocent product. If an issue should
develop, follow the steps below for the fastest possible service:
1. Check the pertinent section of the manual to see if the issue can be
resolved by following the procedures outlined.
2. Check our web site at www.avocent.com/support to search the knowledge
base or use the on-line service request.
3. Call Avocent Technical Support for assistance at (888) 793-8763. Visit the
Avocent web site at http://www.avocent.com/support and click on Getting
Support for current phone support hours.