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Troubleshooting Guide
This section provides a step-by-step solutions to problems that you may
encounter when setting up or using your ADSL modem.
I am not getting any connection. DSL9100R Power LED lights up, but the ADSL
Link LED keeps blinking instead of remaining lit up.
Power off your router and check the following:
i) Ensure that the Power adapter is tightly fitted into the DC IN of your router.
ii) Check that the Telephone cable (RJ-11) is connected to LINE jack on your
router and not to the TEL jack.
iii) Power on your router.
If the problem still persist, please check with your ADSL Service Provider.
I am getting poor ADSL speed performance from DSL9100R.
i) Ensure that the ADSL line is at least 10 cm away from the Power adapter.
(see the following page for illustration.)
ii) Place your router away from devices or appliances such as monitors, exposed
computer systems (with chassis covers removed) or another router which ex-
hibit magnetic fields that may cause interferences to your router line.
iii) Ensure that Micro-Filters are used for phone sockets that are sharing the same
ADSL line.
If your router speed or performance is still unsatisfactory, please contact your
ADSL Service Provider.
AppendixB