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Troubleshooting
BIOS
The settings in the BIOS Setup utility are not retained
■ Replace the CMOS battery. For more information, see “Replacing the CMOS
battery” on page 59.
CD or DVD drive
Your server does not recognize a CD, DVD, or the CD or DVD drive
■ Restart your server, then open the BIOS Setup utility by pressing and holding F2
while your server restarts. Make sure that the IDE controllers are enabled. For more
information, see “Using the BIOS Setup Utility” on page 65.
■ Reinstall the device driver. For more information, see Using Your System Companion
CD.
■ Make sure that the drive is configured correctly by following the instructions in
the drive’s documentation.
■ Open your server case and make sure that the cables are connected correctly to
the CD or DVD drive and the IDE connector on the system board or controller card.
Your CD or DVD drive tray does not open
■ Press a straightened paper clip wire into the CD or DVD drive’s manual eject hole.
The drive tray opens.
■ If this problem happens frequently while the server is turned on, the drive may
be defective.
Diskette drive
The diskette drive is not recognized
■ Restart your server.
■ Open your server case and make sure that the cables are connected correctly to
the diskette drive and the system board. The red-striped edge of the data ribbon
cable indicates Pin 1 and corresponds with Pin 1 on the diskette drive (typically
on the side farthest from the power supply connection). If necessary, reverse one
end of the cable so the red-striped edge of the data ribbon cable faces Pin 1 on
the diskette drive. Make sure that the pins are not bent or misaligned. For more
information, see “Installing drives” on page 38.