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Troubleshooting
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Channel Busy
If the user selects a specific channel (frequency range) and
the dongle (after scanning) finds it cannot be the master on
that channel, an information message window will display
automatically. This is the result of more than one dongle
present in the same range.
Figure 6: Channel-busy message
To resolve this conflict, select a different channel or “Auto
Detect” in the “Connection Manager Properties” screen of
one of the dongles.
Support for USB Classes
Audio devices (“USB Audio” class) and some webcams
(“USB Video” class), which have isochronous end points, are
not supported by the Hub.
Wireless Link Out of Range
If you are experiencing frequent wireless-link breaks, the Hub
may be out of range—the solution is to shorten the range
between the dongle and Hub.