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General
Problem:
My computer does not boot up when connected to the SOHO KVM
Switch, but it works fine when I connect the USB keyboard, video, and
USB mouse directly to the computer.
Solution:
• Make sure that the USB cable is properly connected between the SOHO
KVM Switch and the computer.
• Make sure that the USB keyboard and USB mouse are properly connected
on the console.
Video
Problem:
I am getting ghosting, shadowing, or fuzzy images on my monitor.
Solution:
• Check that all video cables are inserted properly.
• Check that the monitor you are using supports the resolution and
refresh-rate setting on your computer.
• Check that the graphics card you are using supports the resolution and
refresh-rate setting on your computer.
Problem:
My monitor is showing a “blank screen” only.
Solution:
• Check that all video cables are inserted properly.
• Make sure the 9-volt DC, 2.5-Amp power adapter is connected to the
SOHO KVM Switch.
• Connect your monitor directly to the computer to verify that your monitor is
functioning properly.
• Make sure the monitor you are using supports the resolution and
refresh-rate setting on your computer.
Troubleshooting