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Troubleshooting
Mouse
Problem:
The mouse is lost when I switch to a different port.
Solution:
• Check that the USB mouse you are using is connected properly to the
console of the SOHO KVM Switch.
• Disconnect and reconnect the USB cable attached to the channel
with which you are experiencing problems to re-synchronize the
mouse connection.
• Make sure the mouse works when directly plugged into the computer.
• If the computer is coming out of standby mode, allow up to one minute to
regain mouse function.
• Deactivate power-management schemes on the computer with which you
are experiencing problems.
• Try a different mouse.
Problem:
The computer boots up, but the mouse does not work.
Solution:
• Make sure the mouse is properly connected to the console.
• Disconnect and reconnect the mouse cable attached to the channel
`with which you are experiencing problems to re-synchronize the
mouse connection.
• Connect the mouse to ports located on the console.
• Try a different mouse.