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TROUBLESHOOTING, SUPPORT, AND WARRANTY
Belkin Setup completed installation, but I cannot browse the
Web. The light on the front of my Router is solid amber.
1. Use the troubleshooting suggestions within Belkin Setup.
2. If your ISP requires a user name and password, make sure that
you have typed in your user name and password correctly. Some
user names require that the ISP’s domain may be at the end of the
name. Example: “myname@myisp.com”. The “@myisp.com” part of
the user name may need to be typed as well as your user name.
3. If you have a static connection, your ISP will have
assigned you an IP address, subnet mask, and gateway
address. Please re-run Belkin Setup and enter this
information when a static connection is mentioned.
4. You may need to configure your Router to meet
the specific requirements of your ISP. To search
our knowledge base for ISP-specific issues, go to:
http://www.belkin.com/support and type in “ISP”.
5. If you continue to have no Internet connection, refer
to “Manually Configuring Network Settings” in this
manual for an alternative setup method.
I can’t connect to the Internet wirelessly.
If the light on the front of the Router is solid blue, then your
Router is connected to the Internet. You may not be connected
to the Router’s wireless network. Please refer to “Adding
Computers to Your Network” in this manual for instructions.
If your Windows XP computer is running SP2, you will
not be able to set up the Router via the wireless setup
process. You will need to either update to Windows XP
SP3 or complete the setup via a wired connection.