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Troubleshooting
Keyboard
Problem:
The computer does not detect my keyboard, or my keyboard does not
work when I switch computers or reboot.
Solution:
• Check that the keyboard you are using is connected properly to
the Switch.
• Check that the USB cable between the Switch and the computer is
completely connected.
• Try connecting to a different USB port on the computer.
• Make sure the keyboard works when directly plugged into the
computer (the HID USB driver is installed on the computer).
Rebooting may be necessary when trying this.
• If you are using keyboard software that was included with your
keyboard, uninstall it and then reinstall.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Try a different keyboard.
Problem:
Some of the keys on my keyboard are not functioning properly when I
use a Mac
®
computer.
Solution:
• If you are using a PC keyboard on a Mac system, a few of the option
keys on your PC keyboard may be reversed. All major keys will
function as labeled.