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TROUBLESHOOTING
15
Problem Cause Solution
Generator is running, but no AC
output is available.
1. Generator circuit breaker is
open.
2. Poor connection or defective
cord set.
3. Connected device is bad.
4. Fault in generator.
1. Reset circuit breaker.
2. Check and repair.
3. Select a different appliance or
load that is in good condition.
4. Contact authorized service
center.
Generator runs good but bogs
down when loads are connected.
1. Short circuit in a connected
load.
2. Generator is overloaded.
1. Disconnect shorted electrical
load.
2. See “Load Management” on page
13.
Appliances don’t work after utility
power comes back on.
1. Transfer switch in GENERATOR
position.
2. Circuit breaker in main
distribution panel is open.
1. Set switch to UTILITY position.
2. Reset circuit breaker in main
distribution panel.
GFCI breaker in generator control
panel trips.
1. Ground fault in connected load.
2. Defective GFCI device.
3. Neutral bonded to ground in
transfer switch.
1. Remove load with fault.
2. Contact authorized service
center.
3. Contact authorized service
center.
TROUBLESHOOTING