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TROUBLESHOOTING AND ROUTINE MAINTENANCE
13 - 1
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13
Troubleshooting and
Routine Maintenance
Troubleshooting
If you can’t resolve a difficulty with your FAX/MFC using this manual, please see
page i for Brother Numbers to call for assistance.
Error Messages
You may occasionally encounter a difficulty with your FAX/MFC or telephone line.
If this happens, your FAX/MFC often identifies the problem and displays an error
message. The list below explains the most common error messages.
If you need additional help, call the Brother fax-back system. (See Brother Numbers,
page i.)
The ribbon is used up and printing is not
possible. Replace the ribbon or the ribbon
cartridge with a new one. (See Replacing the
Print Cartridge, page 13-8.)
The FAX/MFC is out of paper, or the paper is
not properly loaded. After you load paper,
press Start key.
The paper is jammed in the fax machine.
1
Remove any paper that is not jammed.
CHANGE CARTRIDGE
PRESS START KEY
CHECK PAPER
CHECK PAPER