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7 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Print Quality Difficulties
Printed pages are curled. Thin or thick paper below the standard can cause this problem. Make
sure you select the Paper Type that suits the media type you use.
(See Setting the Paper Type and Media Type in Software User’s Guide
on the CD-ROM.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you
are using—OR—The print media may be too thick or have a rough
surface. (See Setting the Paper Type and Media Type in Software
User’s Guide on the CD-ROM.)
Printouts are too light. Set Toner Save mode to off in the Advance tab in the printer driver.
(See Toner Save in Software User’s Guide on the CD-ROM.)
Network Difficulties
I cannot print over the Network Make sure that your DCP is powered on and is On Line and in Ready
mode. Press the Test switch. Then the current settings of the NC-9100h
are printed.Verify that the cabling and Network connections are good. If
possible, try connecting the DCP to a different port on your hub using a
different cable. Check to see if there is any LED activity. The NC-9100h
has a two color LED for diagnosing problems.
DIFFICULTY SUGGESTIONS