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Cannot De tect You installed a new ink cartridge
too quickly and the machine did
not detect it.
Take out the new ink cartridge and
re-install it slowly.
If you are using non Brother
Original ink the machine may not
detect the ink cartridge.
Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact your Brother dealer.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re
-install it slowly until it clicks. (See
Replacing the ink cartridges on page 33.)
Cannot Pr int
Replace I nk
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 33.)
Cover is Open The scanner cover is not
completely closed.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Rema ining Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Document Jam
(DCP-J715W only)
The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.
(See Using the ADF (DCP-J715W only)
on page 21.)
(See Document jam (DCP-J715W only)
on page 43.)
High Temp erature The print head is too warm. Allow the machine to cool down.
Hub is Un usable. A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long. The proportions of your photo
are irregular so effects could not
be added.
Choose a regularly proportioned image.
Image Too Small. The size of your photo is too
small to trim.
Choose a larger image.
Ink Absor ber Full
Internal servicing required.
This problem may be caused by
the use of cartridges other than
genuine Brother Original
cartridges or the refilling of empty
cartridges with ink from other
sources. If damage is caused to
the print head or other parts of this
machine as a result of using other
brands of ink or ink cartridges, any
repairs required as a result may
not be covered by the warranty.
Call Brother Customer Service / your
Brother dealer.
Error Message Cause Action