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CHAPTER 6 TROUBLESHOOTING
6-25
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This section provides information on the following topics:
Image defect examples Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
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DE
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d
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Faint
• Check the printer's environment. Conditions such as humidity,
high temperatures, etc. may cause this print defect to occur. See
“Place the printer” in Chapter 1.
• If the whole page is too light, toner save mode may be on.
Disable toner save mode in the Printer Properties tab of the
Driver.
• Try installing a new Toner cartridge. See “Replacing the Toner
cartridge” in Chapter 5.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Gray background
• Make sure you use paper that meets the recommended
specifications. See “Recommended paper” in Chapter 1.
• Check the printer's environment; high temperature and high
humidity conditions can increase the amount of background
shading. See “Positioning the printer” in Chapter 1.
• Installing a new Toner cartridge. See "Replacing the Toner
cartridge" in Chapter 5.
Ghost
• Make sure you use paper that meets the specifications. A rough
surfaced paper, paper that has absorbed moisture or thick media
can cause the problem. See “What kind of paper can I use ?” in
Chapter 1.
• Make sure that you select the appropriate media type in the
printer driver. See “What kind of paper can I use?” in Chapter 1.
• Try installing a new Toner cartridge. See “Replacing the Toner
cartridge” in Chapter 5.