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Choose the Correct Receive Mode
Related Models:
MFC-L2720DW/MFC-L2740DW
The correct Receive Mode for you is determined by the external devices and telephone
subscriber services (Voice Mail, Distinctive Ring and so on) you will be using on the same line as
the Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other
names for this service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring,
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate
Number Ringing. See Related Information: Distinctive Ring
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong
possibility that Voice Mail and the Brother machine will conflict with each other when receiving
incoming calls. See Related Information: Voice Mail
Will you be using a Telephone Answering Device on the same telephone line as your
Brother machine?
Your external telephone answering device (TAD) will answer every call automatically. Voice
messages are stored on the external TAD and fax messages are printed. Select External TAD
Mode as your receive mode. See Related Information: Connection of an External Telephone
Answering Device (TAD)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Select Fax Only Mode as your
receive mode. See Related Information: Receive Modes
Will you be using your Brother machine on the same line as your telephone?
• Do you want to receive voice calls and faxes automatically?
The Fax/Tel Mode is used when sharing the Brother machine and your telephone on the
same line. Select Fax/Tel Mode as your receive mode. See Related Information: Receive
Modes
Important Note: You cannot receive voice messages on either Voice Mail or an
answering machine if you selected the Fax/Tel Mode.
• Do you expect to receive very few faxes?
Choose Manual Mode as your receive mode. You control the telephone line and must
answer every call yourself. See Related Information: Receive Modes
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Press (Settings) > All Settings > Fax > Setup Receive > Receive Mode.
If you cannot change the Receive Mode option, make sure the Distinctive Ring feature is
set to Off.
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