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Appendix
Warranty and Repair Service
Service life
The service life of this product is eight years if specified inspections and maintenance are done.
About repairs
If a problem cannot be solved even after taking the measures indicated in “7 Troubleshooting” (see
page 40), contact your sales representative or local Canon dealer for repairs.
When requesting repair, please provide us with the following information.
Name of the instrument: CR-2
Serial number: 6-digit number on the rating label
Description of malfunction: Report as much detail as possible.
Time limit for supplying performance parts for repair
Performance parts (parts for repairs to maintain performance) will be stocked for eight years after
production of the CR-2 is discontinued.
Expendable parts replaced by service personnel
The following parts are consumable or may deteriorate because of characteristics of their material or
construction.
These parts cannot be replaced by the user. If these parts are found to be worn out or to have
deteriorated during daily or regular inspection, contact your sales representative or local Canon
dealer for repairs.
• Baseboard (USB connector)