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Problems with Scanning
Scanner will not scan
Cause 1: Scanner not powered up
Solution: Securely connect the AC adapter to the scanner and electrical outlet
(See Quick Start Guide)
Cause 2: Scanning unit locked
Solution: Unlock scanning unit by setting lock switch to unlocked position
(See Quick Start Guide)
Cause 3: Software incorrectly installed
Solution: Reinstall software (See Quick Start Guide)
Scanning unit fails to return to ready position (front of scanner)
Cause: AC adapter out of contact with electrical outlet or scanner while scanning
unit in motion
Solution:
Clear all documents and objects from the document glass, close the document
cover, unplug the AC adapter from the electrical outlet and then plug it back in