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Steps for Telephone Service
Connect a microfilter to each phone jack where you
are using a telephone or other device on the same
phone line as the DSL modem. DSL filters block the
DSL signal from reaching your phone, fax, and other
devices. EXCEPT for your DSL modem, every device
sharing the phone number that has DSL needs a filter.
Unused jacks do not need a filter.
If you skip this step, you could experience noise and reduced phone
service quality. If you are using a two-line phone, you must purchase
and use a dual-line microfilter. Dual-line microfilters and additional
microfilters can be purchased at most computer or electronics retailers.
Some common devices that need DSL filters:
■ Regular phones
■ Cordless phones
■ Caller ID units
■ Answering machines
■ Fax machines
■ Dial-up modems
■ Satellite TV dialers
■ Meter readers
■ Monitored security systems that use the DSL phone line (check
with your security company to determine if this is necessary)
Setting up Your PC for DSL
When starting your PC (98, ME, 2000, XP, Macintosh), check for:
■ Ethernet card properly installed and working
■ Power, line and Ethernet lights are on and functioning on your
DSL modem. If you have line light and power light, but no
Ethernet light, check the Ethernet cable going from your modem
to your network card in your PC to make sure that it is tightly
installed. If it is secure and there is still no Ethernet light, pull out
the Ethernet cable from your DSL modem as well as out of the
PC, and re-insert cable.
Note: An ethernet cable was provided in your DSL package. We
suggest that you disconnect your computer from any hub or router
and connect it directly to the DSL modem. This will eliminate any
issue associated with these devices. After installation you may rein-
stall these devices, however should the service fail to function prop-
erly with them installed, you will need to contact the support
department for the manufacturers equipment.
At this point with the computer connected directly to the DSL modem
and the modem connected to the jack you should have an Ethernet
light on your DSL modem. If not, check to see if your network card
is installed properly, or if the cable is connected correctly. Should
you not have an Ethernet light at this point contact our support
desk at 877-459-9182.
Settings:
Once you have an Ethernet light, you are ready to configure the
TCP/IP settings on your computer
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