Cisco Systems 2950-12 Switch User Manual

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Cisco Systems, Inc.

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Service and Support

The services and support programs described here are available as part of the Cisco Desktop Switching Service and

Support solution and are available directly from Cisco Systems

and through resellers.

Ordering Information

Service and Support Features Benefits

Advanced Services

Total Implementation

Solutions (TIS)—Available

direct from Cisco

Packaged Total

Implementation Solutions

(Packaged TIS)—Available

through resellers

• Project management

• Site survey, conﬁguration deployment

• Installation, text, and cutover

• Training

• Major moves, adds, changes

• Design review and product staging

• Supplements existing staff

• Ensures that functions meet needs

• Mitigates risk

Technical Support Services

Cisco SMARTnet

services

and Cisco SMARTnet

Onsite services—Available

direct from Cisco

Packaged Cisco SMARTnet

services—Available

through resellers

• Around-the-clock access to software

updates

• Web access to technical repositories

• Telephone support through the Technical

Assistance Center

• Advance replacement of hardware parts

• Enables proactive or expedited

issue resolution

• Lowers cost of ownership by using

Cisco expertise and knowledge

• Minimizes network downtime

Model Numbers Configuration

WS-C2950-12 • 12 10/100-Mbps ports

• 1-RU standalone, ﬁxed-conﬁguration, managed 10/100-Mpbs switch