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3-3
Cisco 827 and SOHO 77 Routers Hardware Installation Guide
78-6854-03
Chapter 3 Troubleshooting
Problems After Router Is Running
Problems After Router Is Running
Table 3-2 lists problems that could occur after the router has been up and running.
Table 3-2 Problems After Router Is Running
Symptom Problem Solutions
Problems with Ethernet
connection. (ETHERNET 1, 2,
3, or 4 LED is off.)
• A cable-related
problem:
–
Disconnected
cable.
–
Damaged
cable.
Perform the following steps:
1. Make sure that the connectors at both
ends of the cable are secure.
2. Make sure that the cable is not
physically damaged. If it is damaged,
order another cable from
Cisco Systems or replace it with a
similar cable.
Connection to the ADSL line
is intermittent or lost. (The CD
LED on the front panel is off.)
• A cable-related
problem:
–
Disconnected
cable.
–
Damaged
cable.
• Make sure that the connectors at both
ends of the cable are secure.
• Make sure that the cable is not
physically damaged. If it is damaged,
order another cable from
Cisco Systems or replace it with a
similar cable.
• Problem with
ADSL line or WAN
service.
• Contact your ADSL line or WAN
service provider to determine whether
there is a problem with the ADSL or
WAN service.