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Compaq.com - Compaq Presario 1200 Series Maintenance and Service Guide - Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275
Solving Battery Pack and Battery Gauge Problems
Some common causes and solutions for battery pack problems are listed in the following table.
The "Solving Power Problems" section in this chapter may also be applicable.
Solving Battery Pack and Battery Gauge Problems
Problem Probable Cause Solution(s)
Computer won't turn on when
battery pack is inserted and power
cord is unplugged.
Battery pack is discharged. Connect the computer to an
external power source and charge
the battery pack.
Replace the battery pack with a fully
charged battery pack.
Check the battery connectors on the
system board to verify that they are
evenly spaced and are not bent or
broken.
Computer is beeping and battery
LED icon is blinking.
Battery charge is low. Immediately save any open file(s).
Then do any one of the following:
● Connect the computer to an
external power source to
charge the battery pack.
● Turn off the computer or
initiate Hibernation until you
can find another power source
or charge the battery pack.
Computer battery LED icon (front on
the unit) blinks to indicate low
battery condition, but computer
does not beep.
Volume is turned down too low. Adjust the volume.
Battery LED icon doesn't light and
battery pack won't fast charge.
Battery pack is already charged. No action is necessary.
Battery pack was exposed to
temperature extremes.
Allow time for the battery pack to
return to room temperature.
Battery pack is at end of its life. Replace battery pack.
You have to set the date and time
every time you turn on the
computer.
RTC battery is dead. Replace the RTC battery.
Battery charge does not last as long
as expected.
Battery is being exposed to high
temperatures or extremely cold
temperatures.
Keep the battery pack within the
recommended operating
temperature range 50° F to 104° F
(10° C to 40° C) or recommended
storage range -4° F to 86° F
(-20° C to 30° C ). Recharge the
battery pack.
Battery has partially self-discharged. Recharge the battery. Discharge the
battery completely and then
recharge it.
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