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Troubleshooting 8–1
8
Troubleshooting
This chapter contains information about troubleshooting hardware and software
during AlphaPC 164LX startup.
8.1 Hardware Startup
Use the following troubleshooting steps if video is not working on your system. If
you still have no video after reviewing these steps, please call your system vendor.
Troubleshooting Steps: No Video
1. Check the connection to the ac outlet.
2. Check the voltage setting on the power supply (115 V ac in the U.S.).
3. Check that the frequency/jumper selection matches the speed of the Alpha chip.
4. Check that the oscillator is installed into the motherboard correctly.
5. Check that the CPU fan is connected and spinning.
6. Ensure that the flash ROM update procedure was performed correctly. If you
have a terminal attached to COM1, check the output for error messages after
verifying that the flash ROM update procedure was performed correctly.
7. Reseat the video card and ensure that it is connected to the monitor.
8. Reseat the DIMMs.
9. Replace the DIMMs.