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Contents
6Troubleshooting
Troubleshooting Your Notebook . . . . . . . . . . . . . . . . . . . 6–1
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
CD-ROM and DVD Problems. . . . . . . . . . . . . . . . . . 6–3
Display Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . . . . 6–5
Heat Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
Keyboard and Pointing Device Problems . . . . . . . . . 6–7
Local Area Network (LAN) Problems . . . . . . . . . . . 6–8
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 6–10
PC Card (PCMCIA) Problems . . . . . . . . . . . . . . . . 6–13
Performance Problems. . . . . . . . . . . . . . . . . . . . . . . 6–14
Power and Battery Pack Problems. . . . . . . . . . . . . . 6–15
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 6–17
Serial, Parallel and USB Problems . . . . . . . . . . . . . 6–18
Startup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–19
Wireless Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 6–21
Configuring Your Notebook . . . . . . . . . . . . . . . . . . . . . 6–23
To Run the BIOS Setup Utility . . . . . . . . . . . . . . . . 6–23
Updating Software and Drivers from the Web . . . . . . . 6–28
Using System Recovery Features. . . . . . . . . . . . . . . . . . 6–28
Safeguarding Your Data . . . . . . . . . . . . . . . . . . . . . 6–29
Operating System (OS) CD Repair . . . . . . . . . . . . . 6–30
OS CD Reinstall . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–31
Reinstalling Drivers. . . . . . . . . . . . . . . . . . . . . . . . . 6–32
Restoring Software Applications. . . . . . . . . . . . . . . 6–32
Index