Compaq 370698-001 Laptop User Manual


 
6–16 Reference Guide
Troubleshooting
Make sure you are using only the AC adapter included with
your notebook (or other approved adapter that meets the
power requirements of the notebook). Do not use a 60-watt,
3.16-amp adapter.
Move the notebook away from any nearby heat source.
Unplug the AC adapter and allow the battery pack to cool
down. If the battery pack gets too hot, it will not charge
properly.
If available, try another battery pack and AC adapter.
If the Notebook Has a Short Operating Time
Conserve power using any of the suggestions listed in the
“Battery Packs and Power Management” chapter in this
guide.
If you are running an application that has an automatic save
feature (such as Microsoft Word), disable this feature or
increase the specified save time to reduce hard disk access.
If the operating time has gradually become shorter and the
battery pack is more than a year or two old, you may need to
replace the battery pack.
Heavy modem use can impact battery-operating time.
PC Card use can impact battery-operating time.
Test and recondition the battery pack every 3 months.
If the Time Remaining for the Battery Pack Is Not
Correct
The Time Remaining is an estimate, not a precise value, and is
based on the rate at which the notebook is using power at the
moment. This value therefore depends on your current task and
assumes that you will continue using power at the same rate until
the battery pack runs out. So, if you check the Time Remaining
while the notebook is performing a task requiring a good deal of
power (such as reading from a CD or DVD), the value will
probably show less time remaining than you really have, since
you will probably later switch to tasks that require less power.