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7–12 Getting Started
Finding Help & Support
Diskette drive cannot
read a diskette.
Diskette is not formatted. To format the diskette:
1. On the Windows desktop, click Start, and then
click My Computer.
2. Right-click the 3½ Floppy (A:) icon.
3. Select Format from the pop-up menu.
4. Select the desired options, and click Start to
begin formatting the diskette.
Diskette drive has failed. Press the Help G button on the keyboard to access
the Compaq Help & Support Center, or refer to the
Warranty and Support Guide for details.
Drive not found. Internal cable is loose. Press the Help G button on the keyboard to access
the Compaq Help & Support Center, or refer to the
Warranty and Support Guide for details.
Diskette (Floppy) Drive (Continued)
Symptom Problem Solution