Filter
Top Products
MAGMA
18 Chapter 3 Troubleshooting
Windows 2000/XP
5. Next, open the Device Manager (View by Connection
selection).
If the
is gone, the problem is with the 3rd Party card or the
card drivers. You should go to the Windows Error Codes
section of this chapter to learn how to troubleshoot using error
codes.
If the
is still visible, the problem may be with the Magma
ExpressBox
1
. Please contact Magma Technical Support for
further guidance and/or a replacement product.
MAC
5. Next, open the Apple System Profiler and see if the 3
rd
Party
card is now correctly visible.
Support for 3
rd
Party Cards
Magma will provide reasonable technical support to with 3
rd
Party cards.
However, if you have verified a successful installation of the Magma PCI
Express Expansion System (as defined in
Chapter 2), but experience
difficulty installing your 3rd Party cards, the PCI Express card
manufacturer may be able to provide the best support.
IMPORTANT
Magma ExpressBox
1
is designed to function exactly like your
desktop computer. This means that you should follow the card
maker’s instructions for installation on a Windows or Mac computer
as if the Magma unit WAS the desktop computer. When correctly
installed, there is no difference to the operating system, removable
cards, or most software.