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StorageWorks NAS B3000 by Compaq
DA-11339 Canada — Version 7 — September 24, 2002 15
NAS B3000 Options
CarePaq™ Services
Remedial Services
• Compaq Services will also provide remedial services for ongoing maintenance.
Software Product Services
• Stand-alone telephone support
• Software Product Subscription
Hardware Product Services
• On-site Maintenance (includes warranty support)
• Response time upgrades during the warranty period
• Post-warranty coverage
Warranty Upgrade Options
• Response – Upgrade on-site response from next business day to same day 4-hours
• Coverage – Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days
• Duration – Select duration of coverage for a period of 1year to multi-years
B3000 CarePaq Price Band Information
http://www.compaq.com/services/carepaq/us/priority/cp_storage.html
NOTE: This Web site is available in English only.
Fully customized remedial services are also available. Please contact your Customer Services Department for
assistance.