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Compaq ProLiant ML330
Generation 2 (G2)
DA-10961 World Wide — Version 18 — June 27, 2002
23
Options
Installation & Start-up Services
Service and Support Offerings
(CarePaq Services) (continued)
Hardware Installation (2-5-2 Part Number for US)
FM-ELINS-IN
Hardware Installation (2-5-2 Part Number for Canada)
FP-ELINS-IN
Hardware Installation (6-3 Part Number for US)
401791-002
Server Installation and Set-Up (Installation of the server, installation of the appropriate
service tools, check to ensure device SW and firmware is loaded and installation of the
operating system software (6-3 Part Number for EMEA)
204563-022
Pre-installation planning; unpack equipment, install most current Compaq HW options
internal to server at same time of server installation; assemble & test; basic user
information provided; Install & configure basic functionality of Win NT Operating System
plus up to 2 days start-up activity, configure print & network access services, and
orientation (2-5-2 Part Number for U.S.)
FP-MSTAR-01
Pre-installation planning; unpack equipment, install most current Compaq HW options
internal to server at same time of server installation; assemble & test; basic user
information provided; Install & configure basic functionality of Win NT Operating System
plus up to 2 days start-up activity, configure print & network access services, and
orientation (6-3 Part Number for U.S.)
240013-002
Pre-installation planning; unpack equipment, install most current Compaq HW options
internal to server at same time of server installation; assemble & test; basic user
information provided; Install & configure basic functionality of Win NT Operating System
plus up to 2 days start-up activity, configure print & network access services, and
orientation (2-5-2 Part Number for Canada)
FM-MSTEC-01
Pre-installation planning; unpack equipment, install most current Compaq HW options
internal to server at same time of server installation; assemble & test; basic user
information provided; Install & configure basic functionality of Novell NetWare Operating
System plus up to 2 days start-up activity, configure print & network access services,
and orientation (2-5-2 Part Number for U.S.)
FP-NSTAR-01
Pre-installation planning; unpack equipment, install most current Compaq HW options
internal to server at same time of server installation; assemble & test; basic user
information provided; Install & configure basic functionality of Novell NetWare Operating
System plus up to 2 days start-up activity, configure print & network access services,
and orientation (6-3 Part Number for U.S.)
240008-002
Pre-installation planning; unpack equipment, install most current Compaq HW options
internal to server at same time of server installation; assemble & test; basic user
information provided; Install & configure basic functionality of Novell NetWare Operating
System plus up to 2 days start-up activity, configure print & network access services,
and orientation (2-5-2 Part Number for Canada)
FM-NSTEC-01
CarePaq Priority Services for ProLiant Servers – Priority Level
9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support
2-hr response for Windows NT, Windows 2000, Professional, Server or Advanced
Server Operating System, Next Available Specialist (2-5-2 Part Number for U.S.)
FP-M01C1-36
9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support
2-hr response for Windows NT, Windows 2000, Professional, Server or Advanced
Server Operating System, Next Available Specialist (6-3 Part Number for U.S.)
239928-002
9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support
2-hr response for Novell NetWare Operating System, Next Available Specialist
(2-5-2 Part Number for U.S.)
FP-N01C1-36
9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support
2-hr response for Novell NetWare Operating System, Next Available Specialist (6-3 Part
Number for U.S.)
239968-002
9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support
2-hr response for Windows NT, Windows 2000, Professional, Server or Advanced
Server Operating System, Next Available Specialist (2-5-2 Part Number for Canada)
FM-M01E1-36
9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support
2-hr response for Novell NetWare Operating System, Next Available Specialist
(2-5-2 Part Number for Canada)
FM-N01E1-36
9 x 5 4-hour H/W, 5 x 9 2-hour O/S (NT & NetWare), Three Years
(6-3 Part Number for EMEA)
179834-022