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ROUBLESHOOTING
P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1800 S
ERIES
Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192
PC Card Solutions
The following table lists some causes and solutions for PC Card problems.
PC Card
Problem Probable Cause Solution(s)
When turned on, the
Notebook does not
beep when a PC Card
is inserted.
Card is not inserted properly. Make sure that the card is
inserted properly.
PC Card beeps are disabled. Double-click the PC Card icon in
Control Panel, click the Global
Settings tab, and enable PC
Card sound effects.
Speaker is turned off or
volume is turned down.
Press Volume buttons to turn the
speaker on and then increase the
volume.
PC Card drivers are not
installed.
Double-click the Add New
Hardware icon in the Control
Panel for installation instructions.
If PC Card or drivers are not
compatible with Windows, install
drivers and use the PC Card in
MS-DOS mode.
Card or card driver is not
supported.
Contact a Compaq authorized
Service Provider for a list of
PC Cards tested sucessfully in
Compaq platforms.
PC Card modem, fax,
or network card does
not work.
Card is not fully inserted into
the slot or is not inserted
properly.
Ensure that the card is inserted in
the slot in the correct orientation.
Telephone cord is not plugged
in all the way.
Check and secure telephone
connection.
Necessary drivers are not
installed (enabled).
Install drivers.
PC Card modem or fax
card does not work.
You are trying to access the
card using the wrong COM
port.
See the Specifications
chapter to
verify the correct COM port.
The card conflicts with a serial
device.
See the Specifications chapter to
verify the correct address.