Datacard Group CP40 Printer User Manual


 
Page 26
5 The printer does not respond when
printing a card or when clicking
“Resume” on the Printer Toolbox.
Make sure the printer is plugged in. See "Power on the printer" on
page 10 for more information.
Make sure the printer is connected to the computer.
If the Status Light on the printer is blinking amber (yellow), press
the Ready button.
Power off the printer and power it on to see if communication
resumes.
See Info Central for more detailed communication
troubleshooting information.
6 The printer cover will not close. Make sure no extra items are inside the printer.
Make sure the print ribbon cartridge is installed correctly. See
"Loading print ribbon" on page 7.
If you installed or bumped the printhead cartridge, make sure it is
installed correctly. See Production in Info Central.
Push down firmly on the front edge of the cover to latch it.
What is the problem? Try this: