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Datacard Group Confidential
Q. Can you laminate twice on one-side of the card?
A. Topcoat can be applied twice on the front side.
Q. Can ribbons, laminates and topcoats defaults still be adjusted via the driver even though
they are identified by the RFID tag?
A. Yes.
Q. Is the Hardware Lock Option field upgradeable?
A. No, this must be purchased at time of printer order.
Q. Is the second laminator option field upgradeable?
A. No, this must be purchased at time of printer order.
Q. What happens if customer wants to switch from a Datacard
®
DuraGard
®
laminate to a
Datacard
®
Topcoat or vice versa using the laminator module?
A. The laminator adjusts to the material that is in it, so there is no longer a need to call out which
laminator you want. Both Topcoat and DuraGard laminate material can be used in the laminator
module.
Q. Is there a SDK available for the new contact/contactless SCM reader?
A. Printer and driver support the new contact/contactless SCM reader. Driver does not provide any
additional SDK for the new contact/contactless SCM reader.
Q. Why do Datacard
®
SP Plus Series print ribbons come in “Ribbon Kits”?
A. We have simplified the supply cleaning and ordering process by including one isopropanol
cleaning card and one adhesive cleaning roller in every box of print ribbon. This provides
end-users with the convenience of having the cleaning supplies at your fingertips to help maintain
the optimum performance of your SP Plus series card printer. We recommend performing a
cleaning cycle and replacing the adhesive sleeve each time you load a new print ribbon.
Q. Why are the Datacard
®
DuraGard
®
laminates used in the SP75 Plus printer called “Virtual
Edge-To-Edge” laminates?
A. While the process for manufacturing old-style laminates has been fine-tuned throughout the years,
it still provides a wide variation in how the laminate is applied to the card. This result is a highly-
noticeable margin around the card where one can see the edge of the laminate approximately
0.060 inches from the edge of the card. For many customers, this margin is not acceptable.
To respond to this input from our customers, Datacard Group has improved the manufacturing
process and application process for DuraGard laminates, and the result is larger laminates
that are “virtually” the same size as the printed card. In other words, the size of the laminate is
slightly smaller than the size of the card, but the difference is so slight, few will ever notice the
difference. This is a competitive advantage for the SP75 Plus printer.
Q. What benefits are available when Datacard
®
ribbons are used on the SP75 Plus card
printer?
A. All Datacard
®
print ribbons for the SP75 Plus card printer are equipped with Intelligent Supplies
Technology™. This innovative new technology utilizes a specially engineered RF tag embedded
onto the ribbon take-up core. Each RF tag is individually programmed with important information
about the ribbon. The SP75 Plus card printer requires the RF tag on the take-up core and the