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Using Support Tools
Keyboard failure — Replace keyboard or check
the cable for loose connection.
No boot device available — No bootable
partition on hard drive, the hard drive cable is
loose, or no bootable device exists.
If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.
Enter system setup and ensure that the boot •
sequence information is correct. See the
Service Manual
on the Dell Support website
at support.dell.com/manuals.
No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure. See the
Service Manual
on the Dell
Support website at support.dell.com/manuals or
contact Dell (see “Contacting Dell” on page 59)
for assistance.
USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both
of them.
NOTICE - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter
has exceeded its normal operating range.
Dell recommends that you back up your data
regularly. A parameter out of range may or may
not indicate a potential hard drive problem —
S.M.A.R.T error, possible hard disk drive failure.
Contact Dell (see “Contacting Dell” on page 59)
for assistance.