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Getting Help
Technical Support and
Customer Service
Dell’s support service is available to answer
your questions about Dell hardware. Our
support staff uses computer‑based diagnostics
to provide fast, accurate answers.
To contact Dell’s support service, see
“Before You Call” on page 61 and then see the
contact information for your region or go to
support.dell.com.
DellConnect
DellConnect
™
is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem, and repair it
all under your supervision. For more information,
go to support.dell.com/dellconnect.