Dell 10JEJ Personal Computer User Manual


 
26 Setup and Quick Reference Guide
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Dell provides tools to help you solve problems. The tools listed in this
section can help you solve a problem when no other online tools are
available. Your computer includes the following tools:
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
"Finding Solutions" in your User’s Guide and run the Dell Diagnostics
before you contact Dell for technical assistance. Running the Dell
Diagnostics may help you resolve the problem without contacting Dell. If
you do contact Dell, the test results can provide important information for
Dell's service and support personnel.
The Dell Diagnostics allows you to:
Perform express, extended, or custom tests on one or all devices
Select tests based on a symptom of the problem you are having
Choose how many times a test is run
Display test results
D
ELL
D
IAGNOSTICS
The Dell Precision ResourceCD contains Dell
Diagnostics that tests various components on your computer and helps identify
the cause of computer problems. For more information, see "When to Use the
Dell Diagnostics" on page 26.
S
YSTEM
L
IGHTS
Located on the front of the computer, these lights can
indicate a computer problem. For more information, see "System Lights" on page
30.
D
IAGNOSTIC
L
IGHTS
Located on the front of the computer, these lights can
indicate a computer problem. For more information, see "Diagnostic Lights" on
page 32.
S
YSTEM
M
ESSAGES
The computer reports these messages to warn you of
current or possible failure. For more information, see "System Messages" on page
37.
B
EEP
C
ODES
A series of audible beep codes emitted by your computer can
help identify a problem. For more information, see "Beep Codes" on page 37.