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Solving Problems
Power Problems
If the power light is off — The computer is
either turned off, is not receiving power, or in
hibernate state.
Press the power button. The computer •
resumes normal operation if it is off or in
hibernate mode.
Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.
If the AC adapter is plugged into a power •
strip, ensure that the power strip is plugged
into an electrical outlet and that the power
strip is turned on. Also temporarily bypass
power protection devices, power strips, and
power extension cables to verify that the
computer turns on properly.
Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.
Check the AC adapter cable connections. •
If the AC adapter has a light, ensure that the
light on the AC adapter is on.
If the power light is solid white and the
computer is not responding — The computer
is either turned off, in hibernate state or the
display may not be responding.
Press the power button. The computer •
resumes normal operation if it is off or in
hibernate mode.
If the display is not responding, press the •
power button until the computer turns off
and then turn it back on. If the problem
persists, contact Dell (see “Contacting Dell”
on page 61.)