Filter
Top Products
4
Contents
Using Support Tools. . . . . . . . . . . . . . . . . . .48
Dell Support Center. . . . . . . . . . . . . . . . . . . .48
My Dell Downloads . . . . . . . . . . . . . . . . . . . .49
System Messages . . . . . . . . . . . . . . . . . . . . .49
Hardware Troubleshooter. . . . . . . . . . . . . . .51
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . .52
Restoring Your Operating System . . . . . . .56
System Restore . . . . . . . . . . . . . . . . . . . . . . .57
Dell DataSafe Local Backup. . . . . . . . . . . . .58
System Recovery Media . . . . . . . . . . . . . . . .60
Dell Factory Image Restore . . . . . . . . . . . . .61
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .64
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . .65
Online Services . . . . . . . . . . . . . . . . . . . . . . .66
Automated Order-Status Service. . . . . . . . .67
Product Information. . . . . . . . . . . . . . . . . . . .67
Returning Items for Repair Under
Warranty or for Credit. . . . . . . . . . . . . . . . . .68
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .69
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . .71
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Basic Specifications . . . . . . . . . . . . . . . . . .74
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Macrovision Product Notice. . . . . . . . . . . . .79
Information for NOM, or Official Mexican
Standard (Only for Mexico). . . . . . . . . . . . . .80
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81