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1. Analog Input
Cannot Display This Video Mode
or
2.Digital Input
Cannot Display This Video Mode
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is
too high or too low for the monitor to use. See Monitor Specifications
for the Horizontal and Vertical frequency ranges
addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.
Occasionally, no warning message appears, but the screen is blank...this could also indicate that the monitor is not
synchronizing with the computer or the monitor is in a power save mode.
General Problems
The following table contains general information about common monitor problems you might encounter.
COMMON
SYMPTOMS
WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
No Video/ Power
LED off
No picture, monitor is
dead
Check connection integrity at both ends of the video cable
Ensure the monitor and computer are plugged in to a working
electrical outlet
Ensure power button depressed fully
No Video/ Power
LED on
No picture or no
brightness
Press the input select button the front of the monitor and
ensure the correct input source is selected
Increase brightness & contrast controls
Perform monitor self-test feature check
Check for bent or broken pins
Re-boot your computer and monitor.
Poor Focus Picture is fuzzy, blurry or
ghosting
Push Auto adjust button
Adjust Phase and Clock controls via OSD
Eliminate video extension cables
Perform monitor reset
Lower video resolution or increase font size
Shaky/Jittery
Video
Wavy picture or fine
movement
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor reset
Check environmental factors
Relocate and test in other room
Missing Pixels LCD screen has spots
Cycle power on-off
These are pixels that are permanently off and is a natural
defect that occurs in LCD technology
Brightness
Problems
Picture too dim or too
bright
Perform monitor reset
Push Auto Adjust button
Adjust brightness & contrast controls
Geometric
Distortion
Screen not centered
correctly
Perform monitor reset on "Position Settings Only"
Push auto-adjust button
Adjust the centering controls
Ensure monitor is in proper video mode
Horizontal/Vertical
Lines
Screen has one or more
lines
Perform monitor reset
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check and determine if these
lines are also in self-test mode
Check for bent or broken pins
Sync Problems Screen is scrambled or
appears torn
Perform monitor reset
Push Auto Adjust button
Adjust Phase and Clock controls via OSD