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Troubleshooting:Dell 1908FP-BLK Flat Panel Monitor User's Guide
file:///T|/htdocs/monitors/1908WFP/1908FPBL/en/ug/solve.htm[11/8/2012 12:10:51 PM]
mode.
Check for bent or broken pins.
Sync Problems Screen is scrambled or appears torn
Perform monitor reset.
Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Perform monitor self-test feature check to determine if scrambled screen appears in self-test
mode.
Check for bent or broken pins.
Boot up in the "safe mode".
LCD Scratched Screen has scratches or smudges
Turn monitor off and clean the screen.
For cleaning instruction, see Cleaning Your Monitor.
Safety Related
Issues
Visible signs of smoke or sparks
Do not perform any troubleshooting steps.
Monitor needs to be replaced.
Intermittent
Problems
Monitor malfunctions on and off
Ensure monitor is in proper video mode.
Ensure video cable connection to computer and to the flat panel is secure.
Perform monitor reset.
Perform monitor self-test feature check to determine if the intermittent problem occurs in
self-test mode.
Image Retention
(from a static
image)
Faint Shadow from the static image
displayed appears on the
screen
Use the Power Management feature to turn off the monitor at all times when not in use.
Alternatively, use a dynamically changing screensaver left on the monitor for a long period of
time.
In OSD Menu, under Reset to Factory Settings, select Enable LCD Conditioning. Using this
option may take several hours before the image is eliminated.
NOTE: Image Burn-in is not covered by your warranty.
Product Specific Problems
Specific Symptoms What You Experience Possible Solutions
Screen image is too small Image is centered on screen,
but does not fill entire
viewing area.
Perform monitor reset on "All Settings."
Cannot adjust the monitor with
the buttons on the front panel
OSD does not appear on the
screen
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
USB Problems
Specific Symptoms What You Experience Possible Solutions
USB interface is not working USB peripherals are not working.
Check that your monitor is turned ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Switch off and then turn on the monitor again.
High Speed USB 2.0
interface is slow
High Speed USB 2.0 peripherals working slowly
or not at all.
Check that your computer is USB 2.0 capable.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Troubleshooting Your Soundbar
Specific Symptoms What You Experience Possible Solutions
No Sound No power to Soundbar - the power indicator is off.
(built-in DC power supply. i.e.1908FP-BLK )
Turn the Power/Volume knob on the Soundbar clockwise to
the middle position; check if the power indicator (white
LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged