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Getting Help 67
You can access Dell Support through the following websites and e-mail
addresses:
• Dell Support websites:
support.dell.com
support.jp.dell.com
(Japan only)
support.euro.dell.com
(Europe only)
• Dell Support e-mail addresses:
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com
(Latin America and Caribbean countries only)
apsupport@dell.com
(Asian/Pacific countries only)
• Dell Marketing and Sales e-mail addresses:
apmarketing@dell.com
(Asian/Pacific countries only)
sales_canada@dell.com
(Canada only)
• Anonymous file transfer protocol (FTP):
ftp.dell.com –
log in as user
anonymous
, and use your e-mail address as
your password
AutoTech Service
Dell's automated support service—AutoTech—provides recorded answers to
the questions most frequently asked by Dell customers about their laptop and
desktop computers.
When you call AutoTech, use your touch-tone telephone to select the
subjects that correspond to your questions. For the telephone number to call
for your region, see "Contacting Dell" on page 71.