Dell 30-Nov Tablet User Manual


 
11
Troubleshooting
Battery problem
Problems Possible causes Possible solutions
Battery does not charge
Unplug the Dell AC
power adapter from
the wall and verify that
the outlet is
functioning.
Check all cable
connections and plug
back into the wall,
then back into the
tablet.
Check the AC adapter
LED light to ensure if
the AC adapter is
working.
Check all connectors
to ensure proper
connectivity.
If the AC adapter works and
the battery does not charge,
try to:
Remove and re-insert
the battery to ensure
the battery fits to its
connectors properly.
Replace with another
battery, if available.
NOTE: The tablet battery
requires about 4 hours to
fully charge.
The tablet's temperature is below 0 °C
or higher than 40 °C.
Charge the battery in an
ambient temperature
between 0 °C to 40 °C.
The battery or power adapter is
damaged.
Contact a Dell authorized
reseller to replace the battery
or power adapter.
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