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28 Troubleshooting
Code
(repetitive
short beeps)
Description Suggested Remedy
1 BIOS checksum
failure. Possible
motherboard failure.
Contact Dell.
2 No memory modules
are detected
1
If you have two or more memory modules
installed, remove the modules, reinstall one
module (see
your Service Manual on the Dell
Support website at support.dell.com
), and
then restart the computer. If the computer
starts normally, reinstall an additional module.
Continue until you have identified a faulty
module or reinstalled all modules without
error.
2
If available, install good memory of the same
type into your computer see
your Service
Manual on the Dell Support website at
support.dell.com
).
3
If the problem persists, contact Dell.
3 Possible
motherboard failure
Contact Dell.
4 RAM Read/Write
failure
1
Ensure that no special memory
module/memory connector placement
requirements exist (see
your Service Manual
on the Dell Support website at
support.dell.com
).
2
Verify that the memory modules that you are
installing are compatible with your computer
(see
your Service Manual on the Dell Support
website at support.dell.com
).
3
If the problem persists, contact Dell.
5 Real time clock
failure. Possible
battery failure or
motherboard failure.
1
Replace the battery see
your Service Manual
on the Dell Support website at
support.dell.com
).
2
If the problem persists, contact Dell.