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Using Support Tools
Type 5. 1 to start the CD menu and press
<Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for
your computer.
Select the test you want to run.7.
If a problem is encountered during a test, 8.
a message appears with an error code and
a description of the problem. Write down
the error code and problem description
and contact Dell (see “Contacting Dell” on
page 57).
NOTE: The Service Tag for your computer
is located at the top of each test screen. If
you contact Dell, technical support will ask
for your Service Tag.
When the tests are complete, close the test 9.
screen to return to the Choose An Option
window. To exit the Dell Diagnostics and
restart the computer, click Exit.
Remove the10.
Drivers and Utilities
disc.