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22 Troubleshooting
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More troubleshooting
Refer to the User’s Guide if you experience any problems not covered in this section:
Error messages
Use this section to understand printer software error messages on your computer screen.
Paper Jam message
Your printer has a paper jam. To clear a paper jam:
1 Press Power to turn the printer off.
2 Pull slowly and firmly on the paper to remove it.
3 Press Power to turn the printer back on.
If you cannot reach the paper because it is too far into the printer:
1 Open the front cover, and then pull the paper out.
Message: Go to page:
Paper Jam 22
Printer Cover Open 23
Ink Low 23
Paper Out 23
Cartridge Error 23
Other messages 25