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Solving Problems
Network Problems
Wireless Connections
If the network connection is lost — The
wireless router is offline or wireless has been
disabled on the computer.
Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).
Re‑establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 19).
Wired Connections
If the network connection is lost —
Check the cable to ensure it is plugged in •
and not damaged.
Check the status of the link integrity light.•
The link integrity light on the integrated network
connector lets you verify that your connection is
working and provides information on the status:
Off — The computer is not detecting a •
physical connection to the network.
Green — A good connection exists between •
a 10/100‑Mbps network and the computer.
Amber — A good connection exists between •
a 1000‑Mbps network and the computer.
NOTE: The link integrity light on the network
connector is only for a wired network
connection. The link integrity light does not
provide status for wireless connections.