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Restoring Your Operating System
NOTICE: If you do not want to proceed with
Factory Image Restore, click Cancel.
Click the checkbox to confirm that you want 8.
to continue reformatting the hard drive and
restoring the system software to the factory
condition, then click Next.
The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.
Click 9. Finish to reboot the system.
Operating System Reinstallation
Before you Begin
If you are considering reinstalling the
Windows operating system to correct a
problem with a newly installed driver, first
try using Windows Device Driver Rollback.
If Device Driver Rollback does not resolve the
problem, then use System Restore to return
your operating system to the operating state
it was in before you installed the new device
driver. See “Using Microsoft Windows System
Restore” on page 36.
NOTICE: Before performing the installation,
back up all data files on your primary
hard drive. For conventional hard drive
configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows, you need the following
items:
Dell Operating System
• media
Dell Drivers and Utilities
• media
NOTE: The
Dell Drivers and Utilities
media
contains drivers that were installed during
the assembly of the computer. Use the
Dell Drivers and Utilities media to load any
required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the media, the
Dell
Drivers and Utilities
media and
Operating
System
media may not ship with your
computer.