Dell PP38L Laptop User Manual


 
20
Solving Problems
Memory Problems
If you receive an insufficient memory
message—
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements. If
necessary, install additional memory
(See the Service Manual on the Dell Support
website at support.dell.com).
Reseat the memory modules (See the • Service
Manual on the Dell Support website at support.
dell.com) to ensure that your computer is
successfully communicating with the memory.
If you experience other memory problems
Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).
Check if the memory module is compatible •
with your computer. Your computer supports
DDR2 memory. For more information about the
type of memory supported by your computer,
see “Basic Specifications” on page 38.
Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 25).
Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.
Lockups and Software Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding — End the
program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click 2. Applications.