Filter
Top Products
31
Solving Problems
If the power light is solid white and the
computer is not responding — The display may
not be responding. Press the power button until
the computer turns off and then turn it back on.
If the problem persists, see
Dell Technology
Guide
on the Dell Support website at
support.dell.com.
If the power light is blinking white — The
computer is in standby mode. Press a key on
the keyboard, move the pointer using the touch
pad or a connected mouse, or press the power
button to resume normal operation.
If the power light is solid amber — The
computer has a power problem or an internal
device malfunction. For assistance, contact Dell
(see “Contacting Dell” on page 53).
If the power light is blinking amber — The
computer is receiving power, but a device might
be malfunctioning or incorrectly installed. You
may have to remove and then reinstall the
memory modules (for information on removing
and replacing memory modules, see the Service
Manual on the Dell Support website at support.
dell.com).
If you encounter interference that hinders
reception on your computer — An unwanted
signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:
Power, keyboard, and mouse extension •
cables.
Too many devices connected to a power •
strip.
Multiple power strips connected to the same •
electrical outlet.