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Quick Reference Guide 27
Running the Dell™ IDE Hard Drive Diagnostics
The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or
confirm a hard drive failure.
1
Turn on your computer (if your computer is already on, restart it).
2
When
F2 = Setup
appears in the upper-right corner of the screen, press
<Ctrl><Alt><D>.
3
Follow the instructions on the screen.
If a failure is reported, see "Hard Drive Problems" in your
User’s Guide
.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility. In the
Microsoft
®
Windows
®
2000 operating system, you can also use Device Manager to resolve
incompatibilities.
Windows XP
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the
Start
button and click
Help and Support
.
2
Ty p e
hardware troubleshooter
in the
Search
field and click the arrow to start the search.
3
Click
Hardware Troubleshooter
in the
Search Results
list.
4
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict on my
computer
, and click
Next
.
Windows 2000
To resolve incompatibilities using Device Manager:
1
Click the
Start
button, point to
Settings
, and then click
Control Panel
.
2
In the
Control Panel
window, double-click
System
.
3
Click the
Hardware
tab.
4
Click
Device Manager
.
5
Click
View
and click
Resources by connection
.
6
Double-click
Interrupt request (IRQ)
.
Incorrectly configured devices are indicated by a yellow exclamation point (
!
) or a red
X
if the
device has been disabled.
7
Double-click any device marked with an exclamation point to display the
Properties
window.
The
Device
status area in the
Properties
window reports the cards or devices that need to be
reconfigured.
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