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Diagnostic Error Messages
If the computer has an issue or error, it may display a System Message that will help the
user identify the cause and action needed to resolve the issue. If the message received
is not listed in the following examples, see the documentation for either the operating
system or the program that was running when the message appeared.
Diagnostic Error Messages Description
Alert! Previous attempts at booting this
system have failed at checkpoint [nnnn].
For help in resolving this problem, please
note this checkpoint and contact Dell
Technical Support.
The computer failed to complete the boot
routine three consecutive times for the
same error.
System fan failure Possible fan failure
CPU fan failure CPU fan has failed
Hard-disk drive failure Possible hard disk drive failure during
POST.
Hard-disk drive read failure Possible hard disk drive failure during HDD
boot test.
Keyboard failure Keyboard failure or loose cable. If
reseating the cable does not solve the
problem, replace the keyboard.
RTC is reset, BIOS Setup default has been
loaded. Strike the F1 key to continue, F2 to
run the setup utility.
RTC Jumper may be wrongly set.
No boot device available No bootable partition on hard disk drive,
the hard disk drive cable is loose, or no
bootable device exists.
• If the hard drive is your boot device,
ensure that the cables are connected
and that the drive is installed properly
and partitioned as a boot device.
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