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Frequently Asked Questions
Q: I am unable to make a wireless connection between my wireless print server and my D-
Link router.
A: Most wireless connection problems are either caused by distance between your print
server and your router or your router may be using WEP encryption. For trouble shooting
please remove any form of wireless encryption and move the products closer together.
Q: My printer will not print when connected to my print server.
A: Verify that your printer and your print server are compatible. Log into the Web based
management and use the printing test function under Tools. If your printer fails to print the test
page then your printer is not compatible with this print server.
Q: My test page prints fine from the Web based management but prints out unreadable text
when I try a Windows based test page.
A: Illegible text is caused by incorrect or corrupted drivers 80% of the time. Please visit your
printer manufactures web page and download the latest print drivers for your OS.
Q: I have another manufacturer’s wireless router and can not get the print server to connect.
A: You will need to first change the IP address of your print server to match that IP address
scheme of your wireless router.
Ex: D-Link uses “192.168.0.x” for its default IP scheme. Where “x” is a number between 2 to
254.
Run PS Admin from a Windows based PC. This will allow you to connect to the print server
and change its default IP from 192.168.0.10 to something that matches your wireless
network. For testing connections make sure that you disable any WEP encryption on the
wireless router.
Q: I plug in my USB printer but the USB light does not turn on.
A: Please be aware that your USB light will only illuminate when traffic is being passed across
the USB port. If you would like to make sure that your printer is being detected by the print
server, log into the Web based management and check the printer status.
Q: I am unable to establish a connection between my print server and my D-Link router.
A: Verify that your connection between both units is good. Check for valid link lights on your
router and your print server. You may be using a bad or incorrect cable.