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Dual Electronics Corp.
Toll Free: 1-866-382-5476
www.dualav.com
©2012 Dual Electronics Corp. All rights reserved.
NSA1111-V01
MH200 WARRANTY
This warranty gives you specific legal rights. You
may also have other rights which vary from state
to state.
Dual Electronics Corp. warrants this product to
the original purchaser to be free from defects in
material and workmanship for a period of one year
from the date of the original purchase.
Dual Electronics Corp. agrees, at our option,
during the warranty period, to repair any defect in
material or workmanship or to furnish an equal
new, renewed or comparable product (whichever
is deemed necessary) in exchange without
charges, subject to verification of the defect or
malfunction and proof of the date of purchase.
Subsequent replacement products are warranted
for the balance of the original warranty period.
Who is covered? This warranty is extended to the
original retail purchaser for products purchased
from an authorized Dual dealer and used in the
U.S.A.
What is covered? This warranty covers all defects
in material and workmanship in this product. The
following are not covered: software, installation/
removal costs, damage resulting from accident,
misuse, abuse, neglect, product modification,
improper installation, incorrect line voltage,
unauthorized repair or failure to follow instructions
supplied with the product, or damage occurring
during return shipment of the product. Specific
license conditions and copyright notices for the
software can be found via www.dualav.com.
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s manual.
A slight adjustment of any custom controls may
save you a service call.
2. If you require service during the warranty
period, you must carefully pack the product
(preferably in the original package) and ship
it by prepaid transportation with a copy of the
original receipt from the retailer to an
authorized service center.
3. Please describe your problem in writing and
include your name, a return UPS shipping
address (P.O. Box not acceptable), and a
daytime phone number with your shipment.
4. For more information and for the location of the
nearest authorized service center please contact
us by one of the following methods:
• Call us toll-free at 1-866-382-5476
• E-mail us at cs@dualav.com
Exclusion of Certain Damages: This warranty
is exclusive and in lieu of any and all other
warranties, expressed or implied, including
without limitation the implied warranties of
merchantability and fitness for a particular
purpose and any obligation, liability, right, claim
or remedy in contract or tort, whether or not
arising from the company’s negligence, actual or
imputed. No person or representative is authorized
to assume for the company any other liability in
connection with the sale of this product. In no
event shall the company be liable for indirect,
incidental or consequential damages.
Limited One Year Warranty